Returns and Refunds

If you are unhappy with your purchase for any reason, we will gladly accept returns within 30 days of order ship date. Returns and exchanges are always free (we pay for return shipping within the US), and returns will be refunded in the original method of payment. See below for more return details:

  • We will only accept returns sent with a return request number which can be obtained through this link. Contact us at orders@lapohair.com for any questions on returns.
  • Returns sent without return requests cannot be accepted.
  • Returns must be sent within 30 days of order ship date.
  • Returned items must be in original packaging and in the original condition you received it.
  • Final Sale items are not eligible for return or exchange.
  • If a return isn’t compliant with the return policy, it will be shipped back to you.